Report

Scam Insurance Company Reports

Browse reports on companies selling fake ‘shipping protection.’ See which businesses are operating without licenses and putting consumers at risk

Report

What It Is and Why It’s Illegal

These so-called “coverage” plans are often marketed by tech startups or eCommerce apps with no insurance license, no underwriting partner, and no regulatory oversight — making them fake insurance under state and federal law.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Every day, unsuspecting online shoppers and merchants are misled into paying for “shipping protection” or “delivery guarantee” products that are not real insurance.

Insurance Fraud Awareness

What Constitutes Fake or Fraudulent Insurance

Under the law, insurance is any arrangement in which one party transfers the risk of loss to another in exchange for payment. If the entity lacks a license or fails to disclose its underwriting carrier, it is engaged in unauthorized insurance activity, which constitutes fraud.

Reimbursement

Collects money for coverage or reimbursement

Insurance Promise

Collects money for coverage or reimbursement

Insurance Benefits

Markets protection against theft, loss, or damage

The Bright Line Between Legal and Illegal

The “If/Then” Rule: The Bright Line
Between Legal and Illegal

This is the simplest test regulators use — and the one most violated by scam shipping insurance schemes: If you make an “if/then” promise and charge money for it, you are selling insurance.

If you make an “if/then” promise and charge money for it, you are selling insurance.

If your package is lost, we’ll reimburse you.

If your package is lost, we’ll reimburse you.

If your package is lost, we’ll reimburse you.

It does not matter what you call the product

Shipping Protection

Delivery Assurance

Order Guarantee

Premium Handling

Package Coverage

Worry-Free Shipping

Substance-over-form analysis

Disclaimer: We’re not an insurance company” doesn’t change that legal reality.

Common Red Flags of Scam Shipping Insurance

No Proof of Licensed Insurance

No disclosure of any licensed insurer or policy number

Unfiled Coverage Language

Coverage” language with no Department of Insurance filings

Conflict of Interest in Claims

Claim decisions made by the same company that collected the fee

Unlicensed Claims Adjustment

We’ll decide if your claim qualifies” — unlicensed claims adjusting

Misleading Disclaimers

Disclaimers that contradict marketing promises (this is not insurance)

Legal Penalties and Fines

Legal Penalties and Fines

Each U.S. state regulates insurance through its Department of Insurance (DOI). Violating insurance laws can trigger severe penalties, including. California’s Insurance Code §1631 and §700(a), for example, make it illegal to solicit, sell, or advertise insurance without a valid license. Similar statutes exist in every state.

Fines up to $50,000 per violation

Fines up to $50,000 per violation (per fake policy sold)

Cease-and-desist orders

Cease-and-desist orders halting all sales immediately

Criminal prosecution

Criminal prosecution for unlicensed insurance activity

Restitution

Restitution requiring repayment of all fees collected

Personal liability

For founders, officers, and affiliates who promoted or profited from the fake insurance

Website and Platform Liability

How Website Owners and Platforms Become Liable

If you operate an online store, checkout platform, or app that promotes or profits from fake insurance, you can be held jointly liable — even if a third-party widget handles the transaction.

Shipping Protection

Shopify merchants adding “Shipping Protection” upsells powered by unlicensed tech startups.

Protection Fee

Marketplaces taking a revenue share from every “protection fee.”

Insured Shipping

Affiliate marketers advertising “insured shipping” without verifying licenses.

Consumer and Merchant Risks

Real Consumer and Merchant Risks

Fake insurance isn’t just illegal — it’s dangerous:

Unregulated

Claims can be denied arbitrarily (no regulator to appeal to).

Unsecured

No state guarantee fund backs the payments.

Chargebacks

Merchants can face chargebacks and refund demands when customers discover the coverage was fake.

Reputation

Trust, credibility, and brand reputation are destroyed overnight.

legitimate Shipping Insurance Looks Like

What Legitimate Shipping Insurance Looks Like

A legitimate shipping insurance program will. If any of these are missing —
it’s not legitimate insurance.

Protect Yourself and Your Customers

Protect Yourself and Your Customers

If you suspect a company or app is selling unlicensed shipping insurance:

Check License

Check their license via your state’s Department of Insurance lookup.

Underwriting Details

Ask for the underwriting carrier name and policy number.

Consumer Complaint

File a consumer complaint with your DOI or the (NAIC).

Deceptive Report

Report deceptive advertising to the Federal Trade Commission.

Final Word

Selling or profiting from fake insurance is not a gray area — it’s a violation of state insurance law and a form of consumer fraud. If you charge money for a promise like “if it’s lost, we’ll reimburse you,” you are selling insurance — whether you call it Shipping Protection, Order Guarantee, or Premium Handling.

Scroll to Top