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Privacy Policy

Effective Date:

The Department of Insurance Watchdog (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of visitors, whistleblowers, and companies who interact with our website. This Privacy Policy explains how we collect, use, and safeguard information submitted through our site.

1. Information We Collect

We may collect the following information when you use our site or submit forms:

  • Personal Information (optional):
    Name, email address, phone number, or other contact details if provided.

  • Company Information:
    Company names, licensing records, correspondence, and supporting documents submitted by accused companies.

  • Whistleblower Evidence:
    Screenshots, transaction records, complaints, or other documentation related to suspected insurance fraud.

  • Technical Data:
    IP addresses, browser type, and site usage analytics collected automatically to improve site performance and security.

2. How We Use Your Information

We use collected information for the following purposes:

  • To review and verify whistleblower submissions.

  • To evaluate company-provided documentation and determine accuracy of published reports.

  • To share evidence with regulators, journalists, and legal professionals where appropriate.

  • To maintain transparency, accuracy, and accountability in our published content.

  • To comply with legal obligations and respond to regulatory requests.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share information when:

  • Regulators or Law Enforcement:
    To assist in investigations or compliance actions.

  • Legal Professionals & Journalists:
    To support reporting or litigation related to consumer protection.

  • Website Operations:
    With trusted service providers (e.g., hosting, security, form processing) under confidentiality obligations.

4. Whistleblower Submissions

  • Submissions may be made anonymously.

  • If you choose to provide contact details, we will use them only for follow up or clarification.

  • Evidence provided may be published in redacted or anonymized form when necessary to illustrate reports.

5. Company Responses

  • Companies named in our reports may submit supporting documentation.

  • Such documentation will be reviewed and may be published in whole or in part, with sensitive information redacted as appropriate.

  • By submitting documentation, companies consent to our use of the material for investigative and reporting purposes.

6. Data Security

We take reasonable technical and organizational measures to protect submitted data against unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

  • Whistleblower and consumer submissions are retained as long as necessary to support investigations and regulatory reporting.

  • Company documentation is retained for verification and legal compliance purposes.

  • Technical/analytics data is retained in accordance with industry standards.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletions.

  • Withdraw consent for non-essential uses.

  • File complaints with your local data protection authority.

9. Third–Party Links

Our site may link to government agencies (e.g., NAIC, FTC, state DOI websites) or external organizations. We are not responsible for the privacy practices of these third parties.

10. Updates to this Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the most recent revision. Continued use of the site constitutes acceptance of any updates.

11. Contact Us

If you have questions about this Privacy Policy or how we handle data, please contact us:

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