Report
OrderProtection.com Unlicensed, Unregulated, and Charging You Anyway
OrderProtection.com partners with online stores to sneak “shipping protection” fees
into orders—often pre-selected. They imply insurance coverage but lack visible
licensing
Findings
Red Flags and Violations
The following alleged violations are subject to ongoing investigation
and have not yet been legally confirmed
No insurance license found in NAIC or NIPR searches
Auto-inclusion of charges at checkout without consent
Claims to “cover loss, theft, and damage” in exchange for payment
No disclosure of an actual insurer or financial guarantee
Numerous consumer complaints about denied or ignored claims
User Stories
Customer Experiences
Reports of unresponsive customer service when filing claims
Misleading marketing copy implying security
and guarantees
No published claims policy or contact with a licensed claims handler
The company has not provided clear information on how claims are handled, leaving customers without guidance.
Risks
Why This is Likely Insurance Fraud
OrderProtection.com’s offer is the textbook definition of an insurance
product selling a conditional promise of indemnification for a paid fee.
But insurance requires a license and regulatory compliance in every
state it operates in.
They appear to be operating in violation of:
- State insurance licensing laws
- FTC deceptive marketing regulations
- Visa and Mastercard rules regarding unauthorized charges
Law & Compliance
Legal Citations
How to Take Action
