Report

Corso.com Accused of Selling Fake Shipping Insurance

Corso.com markets itself as a provider of “carbon neutral shipping protection,” but behind the eco-friendly branding lies a legal issue: the sale of unlicensed insurance. Corso adds a paid checkout option promising refunds for lost or damaged packages. But no licenses were found in NAIC databases.

Findings

Alleged Violations

Unlicensed Operations

Operating without a valid insurance license in any U.S. jurisdiction

Improper Claim Denials

Denying claims while avoiding regulatory oversight

Misleading Advertising

Advertising language implying a regulated insurance product without disclosures

Lack of Licensed Carrier Disclosure

Failing to name a licensed insurance carrier backing their "protection"

Risks

Why It’s a Problem

OrderProtection.com’s offer is the textbook definition of an insurance product selling a conditional promise of indemnification for a paid fee. But insurance requires a license and regulatory compliance in every state it operates in. They appear to be operating in violation of:
  • State insurance licensing laws
  • FTC deceptive marketing regulations
  • Visa and Mastercard rules regarding unauthorized charges

Law & Compliance

Laws Potentially Violated

California Insurance Code § 700

Regulates licensing and conduct of insurers in California.

FTC Act § 5

Prohibits unfair or deceptive acts and practices in commerce.

State Insurance Fraud Statutes

Provide penalties for false, misleading, or unlicensed insurance activities.

How to Take Action

How to Take Action

Report Corso to your
state DOI

NAIC.org/state-websites

File a consumer complaint with the FTC

ftc.gov/complaint

Warn others by sharing this report

On social and merchant forums

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